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How to Check Nigeria Visa Status (2026) — The Four-State Approval Pathway

An e-Visa application sits in one of four states across its lifecycle. Pending Payment, Pending Review, Approved, or Refused. Each state has a different recovery or next-step route. The article walks all four states and the route per state.

Written by NigeriaHowTo Editorial TeamEdited by Nikita Bystrykh, Founder & PublisherChecked against official sourcesUpdated September 2026Last reviewed 22 September 20269 min read

Quick answer

A Nigeria e-Visa application sits in one of four states across its lifecycle — Pending Payment, Pending Review, Approved, or Refused — and each state has a distinct recovery or next-step route. Check the state by logging into evisa.immigration.gov.ng with the registered email or through the public Check Visa Status page at immigration.gov.ng/check-visa-status. Pending Payment sits upstream of NIS officer review; Pending Review is inside the published 48-hour window; Approved delivers the e-Visa PDF by email; Refused routes to the application-rejected recovery walkthrough.

The four states an e-Visa application sits in

The e-Visa lifecycle at evisa.immigration.gov.ng exposes the application's state on the dashboard against the application reference; the public Check Visa Status page at immigration.gov.ng/check-visa-status surfaces the same state without portal login. Four states cover the lifecycle. Naming which state the application is in is the first action before any escalation or next-step decision, because the recovery route differs at each.

The four-state taxonomy is the cluster-anchor lifecycle vocabulary that downstream Immigration articles cross-reference — Art 7 (visa-application-rejected) walks the Refused state's recovery routes; Art 6 (visa-payment-pending) walks the Pending Payment state's recovery flows. The canonical record:

A Nigeria e-Visa application sits in one of four states across its lifecycle on the e-Visa portal dashboard at evisa.immigration.gov.ng, and each state has a distinct recovery or next-step route. Pending Payment is the upstream state — the application has been created at the portal but the payment has not yet reconciled to NIS; the diagnostic anchor is the Remita Retrieval Reference status at remita.net, and the recovery walkthrough is the visa-payment-pending state-by-state diagnostic. Pending Review follows successful payment reconciliation — the NIS officer is reviewing the application against the documentary bundle and the published eligibility criteria for the chosen Short Visit Visa sub-category; the published 48-hour service standard runs against this state, with weekend, public-holiday, and queried-application cycles running beyond. Approved is the destination state for most applications — the e-Visa PDF is delivered to the registered email address and is downloadable from the dashboard against the application reference; the holder downloads, prints, and carries the document alongside the international passport, the digital landing card, and the yellow card where the country of origin requires one. Refused is the declined state — NIS does not always publish a detailed refusal reason on the dashboard and the recovery route depends on the refusal grounds extracted; routes forward include appeal through the NIS support channels, resubmission with a corrected documentary bundle, and sponsor-resubmission where the original sponsor leg was the documentary-issue source. The four-state taxonomy is the canonical lifecycle vocabulary for the e-Visa applicant tracking the application's progress; the public Check Visa Status page at immigration.gov.ng/check-visa-status surfaces the same state without portal login.

The walkthrough that follows presents the same taxonomy as a state-to-action table for at-a-glance use, then drills into each state in turn.

StateWhat it meansWhat to do next
Pending PaymentThe application has been created at the portal but the payment has not yet reconciled to NIS. The Pending Payment state sits upstream of the NIS officer review entirely — the application is not yet in the review queue.Read the Remita Retrieval Reference status at remita.net. Walk the [visa payment pending](/immigration/visa-payment-pending/) state-by-state diagnostic. Do not re-pay before reading the RRR's true state.
Pending ReviewThe payment has reconciled and the NIS officer is reviewing the application against the documentary bundle and the published eligibility criteria for the chosen Short Visit Visa sub-category. The published 48-hour service standard runs against this state.Wait inside the 48-hour window. Refresh the dashboard once every 12 hours. Past 72 hours with no movement and no query notification, raise a support ticket through [email protected] with the application reference.
ApprovedThe e-Visa has been issued. The PDF has been emailed to the registered address and is also downloadable from the portal under the application reference.Download the PDF, print a colour copy for the boarding gate, save a digital copy to a phone. Complete the digital landing card at lecard.immigration.gov.ng up to 72 hours before arrival.
RefusedThe application has been declined. NIS does not always publish a detailed refusal reason on the dashboard; the reason may be a single category-level decision rather than a documentary-specific explanation.Route through the [visa application rejected](/immigration/visa-application-rejected/) walkthrough. Decide between appeal, resubmission with a corrected documentary bundle, and sponsor-resubmission depending on the refusal grounds extracted.

The walkthrough below covers each state in turn. The audience for this article is the inbound foreign national who has submitted an e-Visa application and is tracking its progress; the four-state taxonomy applies to every Short Visit Visa sub-category submitted through the e-Visa portal at evisa.immigration.gov.ng.

Where to check the status — the portal dashboard and the public status page

Two surfaces expose the e-Visa application's current state, and the choice between them depends on whether the portal login credentials are working.

  • The dashboard at evisa.immigration.gov.ng is the canonical surface. Log in with the email and password registered against the application; the dashboard lists every application under the account with its current state, the date of submission, the date of any state change, the documentary bundle uploaded, and the documentary-upload surface for responding to NIS queries. The dashboard is the surface the applicant works against for the lifecycle.
  • The public Check Visa Status page at immigration.gov.ng/check-visa-status is the fallback surface. The page accepts the application reference (and typically the international passport number or a reference field) and returns the current state without portal login. The public page exposes less detail than the dashboard — typically the state and the date of last update — but is the route forward when the dashboard login is not working or when the applicant is checking the status from a different device than the one the application was submitted from.

The status changes also propagate to the registered email — an approved e-Visa is delivered as a PDF attachment, a refused application generates a notification email, and an NIS officer query is delivered as an email with a link back to the portal's documentary-upload surface. Check the spam folder and the promotional or update tabs that some email clients route NIS-style automated mails into; a missed query email approaching the planned travel date is a common avoidable issue.

For the status-check reader the three-actor architecture matters in one specific way — only the NIS dashboard answers "where is my application", because the bank surface and the Remita surface sit upstream of the e-Visa application state. A reader looking at the bank's debit alert is looking at the upstream payment surface rather than at the application state itself.

Three actors govern Nigerian immigration and the actor that holds a given record depends on the audience and the document. The Nigeria Immigration Service (NIS, the federal agency under the Ministry of Interior; headquartered at Umar Musa Yar'Adua Express Way, Airport Road, Sauka, Abuja) is the issuing authority — it operates the main agency portal at immigration.gov.ng, the e-Visa portal at evisa.immigration.gov.ng, the landing-and-exit card portal at lecard.immigration.gov.ng, the e-CERPAC portal at cerpac.immigration.gov.ng, the network of NIS state commands across the 36 states and the FCT, and the international airport NIS desks at Murtala Muhammed International Airport (MMIA) Lagos, Nnamdi Azikiwe International Airport (NAIA) Abuja, Port Harcourt International Airport (PHIA), and Mallam Aminu Kano International Airport (MAKIA). The Applicant is the doer and the audience is mixed — an inbound foreign national applying for a visa, residence, or CERPAC; an outbound Nigerian travelling under the ECOWAS Free Movement Protocol on an ECOWAS travel certificate; a foreign business owner or foreign employee whose CERPAC sits inside an expatriate-quota framework. The Sponsor-or-host or destination-country counterpart is the third actor and the identity depends on the visa type — a Nigerian host for a tourist visa, a Nigerian employer for a Temporary Work Permit or CERPAC application under the Subject To Regularisation route, an ECOWAS member state for an outbound Nigerian travelling on an ECOWAS travel certificate, the destination-country embassy in Nigeria for an outbound Nigerian visa application. Naming which counterpart applies per case is the first diagnostic before any portal route is chosen.

State 1 — Pending Payment

The application has been created at the portal but the payment has not reconciled to NIS. The dashboard shows Pending Payment against the application reference, the Short Visit Visa category, and the registered email; the NIS officer review queue has not yet seen the application because the payment reconciliation step sits upstream of the review step.

The diagnostic question at this state is whether the payment has actually started, whether it is mid-route, or whether it has stuck. The state of the Remita Retrieval Reference (RRR) at remita.net is the canonical answer.

  • Card payment within the last hour. Normal cadence. Card payments through the portal typically reconcile within the hour. Refresh the dashboard once or twice and wait.
  • Bank-counter payment within the last 24 hours. Normal cadence. Bank-counter payments add a clearing cycle of 6 to 24 hours before Remita confirms to NIS, and the full 48-hour window applies before treating the state as truly stuck.
  • Beyond the reconciliation window and still Pending Payment. The payment has either stuck mid-route or failed. The visa payment pending walkthrough covers the state-by-state diagnostic for the bank debit, the Remita RRR status, and the NIS dashboard read; the recovery route differs across the four possible diagnostic states. Do not re-pay before reading the RRR's true state — the diagnostic mistake at this state is the second payment that produces a double debit and a 7-to-14-working-day reversal cycle.

The single most useful action at the Pending Payment state is to read the RRR's status at remita.net rather than refresh the e-Visa dashboard; the dashboard's Pending Payment read does not advance until Remita confirms the payment to NIS.

State 2 — Pending Review

The payment has reconciled and the application is in the NIS officer review queue. The dashboard reads Pending Review against the application reference. The NIS officer reads the documentary bundle (passport biographic page, recent photograph, host or invitation letter, flight itinerary, supporting documents per the chosen category) against the published eligibility criteria; the published service standard for the review is 48 hours from a clean application.

The Nigeria Immigration Service publishes a 48-hour processing window for e-Visa applications submitted through evisa.immigration.gov.ng. The application is submitted online, the fee is paid against the published schedule, and approval is delivered to the applicant's email with the e-Visa attached as a PDF for printing. The 48-hour window is the published service standard, not a guarantee — applications submitted on a weekend, on a Nigerian public holiday, or against an incomplete documentary bundle commonly run beyond the window. The honest position: target submission at least 14 days before the planned travel date to allow for documentary queries from the NIS officer reviewing the file and for the 48-hour window to run twice in the event of a query-and-resubmit cycle. The e-Visa carries 30-day or 90-day validity from issuance and the applicant must enter Nigeria inside that window; a non-used e-Visa lapses and a fresh application is required. The e-Visa is the document the applicant prints and carries to the boarding gate and the international airport NIS desk on arrival; the NIS officer at the airport reads the e-Visa against the international passport and the landing card.

Three operational scenarios produce a Pending Review state that runs longer than the published window:

  • Weekend or Nigerian-public-holiday submission. The 48-hour window runs against the NIS working calendar; a Friday-evening submission may not enter active review until the Monday-morning cycle. Check the Nigerian public-holiday calendar against the date of submission before treating the case as late.
  • An NIS officer query that the applicant has not seen. The NIS officer can query the application through the portal's documentary-upload surface; the query generates an email to the registered address with a link back to the portal. A missed query email — caught in the spam folder, routed to an email-client promotional tab, or sent to an email address the applicant has stopped checking — produces a Pending Review state that does not advance because the application is waiting for the applicant's response rather than the NIS officer's. Check the spam folder, the email tabs, and the portal's documentary-upload surface; the surface shows any open query against the application.
  • Peak-period queue depth at NIS. The 48-hour service standard is published against the agency's normal operating cadence; surge periods (around major Nigerian events, around the e-Visa rollout's initial months, around the year-end travel season) push the queue depth beyond the service standard. Operational variance is honest reality.

The defensive cadence inside the 48-hour window is to refresh the dashboard once every 12 hours. Refreshing more frequently does not advance the application; the NIS officer's review runs on the agency's cadence, not the applicant's. Past 72 hours with no movement and no query notification, raise a support ticket through [email protected] with the application reference, the Remita Retrieval Reference, the date of submission, the planned travel date, and a screenshot of the dashboard's current state. Include the documentary bundle the application was filed against. Confirm the current support email on the NIS Contact-Us page at immigration.gov.ng/contact-us before sending — agency contact channels are updated periodically.

The published 48-hour window is the NIS service standard rather than a guarantee, and e-Visa officer-review turnaround varies between submission days and through peak-period queue depth — the operational hedge belongs in the applicant's planning cadence rather than in the post-submission escalation cadence.

State 3 — Approved

The e-Visa has been issued. The dashboard reads Approved against the application reference; the e-Visa PDF is attached to an email from NIS to the registered address and is also downloadable from the dashboard under the application reference.

The five operational actions at this state:

  • Download and save the PDF immediately. Save a copy to a local file (named for the application reference) and to a phone. Email attachments can lapse from inbox storage cycles; the dashboard's PDF download is the canonical backup.
  • Print a colour copy for the boarding gate. Some airlines accept the digital e-Visa on a phone screen; printed colour is the safer default. The print includes the QR code or reference NIS desk officers may scan or enter at the international airport.
  • Read the validity window. The e-Visa carries 30-day or 90-day validity from issuance per the chosen Short Visit Visa sub-category, and single-entry or multiple-entry standing per the schedule. The applicant must enter Nigeria inside the validity window; a non-used e-Visa lapses and a fresh application is required.
  • Complete the digital landing card. Up to 72 hours before arrival, complete the digital landing card at lecard.immigration.gov.ng — passport data, biographic information, the inbound flight number, the address in Nigeria, the purpose of visit. The card is free and mandatory for every non-Nigerian visitor.
  • Carry the airport bundle. The international airport NIS desk on arrival reads the e-Visa PDF, the international passport, and the landing-card confirmation; the adjacent Port Health desk reads the yellow card where the country of origin is on the yellow-fever transmission list. The Nigerian e-Visa walkthrough covers the phase-two airport-arrival flow in detail.

The Approved state is the destination state for most applications; the cluster's procedural focus shifts at this point from portal-side application to arrival-side confirmation.

State 4 — Refused

The application has been declined. The dashboard reads Refused against the application reference; an email notification is sent to the registered address. NIS does not always publish a detailed refusal reason on the dashboard — the reason may be a single category-level decision (for example "Documentary insufficiency" or "Eligibility criteria not met") rather than a documentary-specific explanation. The recovery walkthrough at visa application rejected covers the routes forward in detail; for the status-check reader specifically, three immediate observations apply:

  • Read the dashboard's refusal information carefully. Where NIS publishes a specific refusal reason or a query history that preceded the refusal, that information is the diagnostic anchor for the recovery route. Where NIS publishes only a category-level decision, the recovery route runs against the most likely refusal grounds for the application as filed.
  • Do not immediately submit a fresh application against the same documentary bundle. A refusal against a clean bundle indicates a documentary, sponsor, or category issue that a resubmission against the same bundle will not resolve. The recovery route requires a corrected bundle or a different category or sponsor.
  • NIS visa fees are non-refundable as a general rule. A refused application does not produce a refund of the fee; a fresh application requires a fresh fee. The [refund policy section in the payment-pending walkthrough](/immigration/visa-payment-pending/) covers the narrow double-payment exception that does not apply to refusal cases.
  • Three recovery routes exist depending on the refusal grounds — appeal through the NIS support channels, resubmission with a corrected documentary bundle, and sponsor-resubmission where the original sponsor leg was the documentary-issue source. The [visa application rejected](/immigration/visa-application-rejected/) walkthrough covers each route in detail.
  • Where the planned travel date is approaching and the refused application leaves no clean route forward inside the timeline, the defensive option is to postpone the trip. A second refusal against the same passport and the same sponsor compounds the record at NIS.

The Refused state is the cluster's hardest recovery surface; the discipline before reaching it is upstream — submit at least 14 days before travel, pick the category that matches the actual purpose of travel, and ensure the documentary bundle (host or invitation letter, supporting documents per the category) matches the application as filed.

Status-checking cadence — what to do, what not to do

Status-checking is one of the surfaces where applicant behaviour can either advance the application or stall it. Five operational disciplines distinguish the productive cadence from the counterproductive one.

  • Refresh once every 12 hours during the 48-hour window. Refreshing more frequently does not advance the application; the NIS officer's review runs on the agency's cadence. The 12-hour cadence catches state changes promptly without exhausting the applicant's attention or producing a support-ticket reflex.
  • Check the email registered against the application daily. NIS officer queries are delivered by email with a link back to the portal's documentary-upload surface; a missed query email produces a Pending Review state that does not advance because the application is waiting for the applicant's response. Check the spam folder, the email-client tabs, and the portal's documentary-upload surface — the surface shows any open query.
  • Wait the full 48 hours before any support-ticket reflex. A support ticket inside the published service standard is operationally premature and does not advance the queue. Past 72 hours with no movement and no query notification, the ticket is appropriate.
  • Do not raise a ticket twice for the same application. A second ticket on the same application reference does not accelerate the response and can extend the queue depth at the NIS support desk; raise the ticket once, with the full documentary bundle the "What to send if you escalate to NIS support" sidebar lists, and wait the published 48-hour response window before any follow-up.
  • Do not pay a third-party agent to advance the status. The NIS officer review runs against the documentary bundle and the published eligibility criteria; no agent has access to advance the queue or release a held application. An agent on social media or WhatsApp claiming a fast-track on a stuck e-Visa is selling the applicant nothing.

The most useful single discipline across the status-checking lifecycle is to set the planned travel date at least 14 days from the application date — the window absorbs the published 48-hour service standard, a single query-and-resubmit cycle, a weekend or public-holiday submission, and a small operational hedge against peak-period queue depth.

When to escalate to NIS support, and to whom

Most e-Visa applications resolve inside the published 48-hour window without any escalation. The minority that do not need a clear escalation route matched to the state holding the application.

  • Pending Payment beyond the reconciliation window. Walk the visa payment pending state-by-state diagnostic before any support escalation; most payment-pending cases resolve through the diagnostic without an NIS-side ticket. Where the diagnostic identifies a Remita Successful state and an NIS dashboard still Pending Payment past 48 hours, raise a support ticket through [email protected] with the RRR and the application reference.
  • Pending Review beyond 72 hours with no query notification. Raise a support ticket through [email protected] with the application reference, the Remita Retrieval Reference, the date of submission, the planned travel date, and a screenshot of the dashboard's current state. Include the documentary bundle the application was filed against.
  • Approved but no email and no dashboard PDF. Download the PDF directly from the dashboard under the application reference; the dashboard download is the canonical backup when the email has not landed. If the dashboard also does not expose the PDF, raise a support ticket with the application reference and a clear statement that the state has flipped to Approved but the PDF is not available.
  • Refused. Route through the visa application rejected walkthrough rather than the support-ticket route as the first action; the walkthrough covers the recovery routes that bear on a refusal more usefully than a generic support ticket. Where the refusal grounds are unclear and a specific clarification would inform the recovery route, a support ticket to [email protected] asking for the specific grounds may produce a useful answer; the agency response cadence on refusal-specific queries is variable.
  • Login not working and email not accessible. Raise a support ticket through [email protected] with the application reference, the international passport biographic page, and the date of submission. NIS support can re-link the application to a working email after identity verification.

Confirm the current support email and the published response window on the NIS Contact-Us page at immigration.gov.ng/contact-us before sending — agency contact channels are updated periodically and brief data may be stale.

Application Approved — what next?

The e-Visa is the pre-flight half of the lifecycle. The arrival half runs at the international airport NIS desk against the digital landing card and the yellow card where the country of origin requires one.

Read the Nigerian e-Visa arrival walkthrough →

Frequently asked questions

How do I check my Nigeria e-Visa status?

Log into the e-Visa portal at evisa.immigration.gov.ng with the email and password registered against the application; the dashboard shows the application reference and the current state — Pending Payment, Pending Review, Approved, or Refused. The NIS Check Visa Status page at immigration.gov.ng/check-visa-status/ is the public-facing status-check surface for the application reference. Status changes also propagate to the registered email — an approved e-Visa is delivered as a PDF attachment; a refused application generates a notification email. The four-state taxonomy in this article maps each state to the recovery or next-step route.

What does each e-Visa status mean?

Four states cover the application lifecycle. Pending Payment means the application was created at the portal but the payment has not yet reconciled — typically a card payment that has not yet flipped or a bank-counter payment still inside its 24 to 48-hour clearing cycle. Pending Review means the payment has reconciled and the NIS officer is reviewing the application against the documentary bundle and the published eligibility criteria for the chosen Short Visit Visa sub-category. Approved means the e-Visa has been issued; the PDF is in the registered email and the dashboard reflects the issuance. Refused means the application has been declined; the recovery route depends on the refusal grounds and runs through the [visa application rejected](/immigration/visa-application-rejected/) walkthrough.

How long should I wait before treating an e-Visa application as stuck?

The published NIS service standard is 48 hours from a clean application. Up to 48 hours, the application is operating inside the published window; refresh the dashboard once every 12 hours and avoid the temptation to escalate prematurely. Past 48 hours, the application is operationally late but a weekend or Nigerian-public-holiday submission may legitimately extend the window. Past 72 hours with no movement and no query notification from NIS, raise a support ticket through [email protected] with the application reference and the supporting documentary bundle. Confirm current support contacts on the NIS Contact-Us page at immigration.gov.ng/contact-us before sending.

My dashboard reads Pending Payment but my bank already debited me. What happened?

The payment has debited the bank but not yet reconciled to the NIS dashboard. The Pending Payment state on the e-Visa dashboard sits upstream of the Pending Review state and does not advance until the payment lands. The [visa payment pending](/immigration/visa-payment-pending/) walkthrough covers the recovery sequence in detail — read the Remita Retrieval Reference's status at remita.net before any second payment attempt; the diagnostic mistake is to re-pay before reading the truth, which produces a double debit that takes 7 to 14 working days to reverse. Card payments typically reconcile within an hour; bank-counter payments take 24 to 48 hours.

My e-Visa has been Pending Review for more than the published 48-hour window. What now?

Three operational explanations cover most cases. One: weekend or public-holiday submission, where the published window runs against working days at NIS. Two: the NIS officer reviewing the file has queried the application and the notification email has not landed in the registered inbox; check the spam folder and the portal's documentary-upload surface, which shows query notifications. Three: the application is operating at a peak-period queue depth, which extends the published service standard at busy travel windows. After 72 hours with no movement and no query notification, raise a support ticket through [email protected] with the application reference; include the documentary bundle and the planned travel date.

My e-Visa is Approved. Where is the PDF?

In the registered email account. The approved e-Visa is delivered as a PDF attached to an email from NIS to the address registered against the application at the portal. Check the inbox, the spam folder, and the promotional or update tabs that some email clients route NIS-style automated mails into. The dashboard at evisa.immigration.gov.ng also exposes the PDF under the application reference once the state has flipped to Approved; download the file from the portal as a fallback if the email has not landed. Print a colour copy for the boarding gate and save a digital copy to a phone.

My application reads Refused. Can I appeal or reapply?

Both routes exist; the choice depends on the refusal grounds. NIS does not always publish a detailed refusal reason on the e-Visa dashboard — sometimes only a category-level decision. The [visa application rejected](/immigration/visa-application-rejected/) walkthrough covers the recovery routes including how to extract a usable diagnostic from the limited information NIS provides, the appeal route through NIS, the resubmission route with a corrected documentary bundle, and the sponsor-resubmission route where the original sponsor leg was the documentary-issue source. NIS visa fees are non-refundable as a general rule, so a fresh application requires a fresh fee.

I cannot log into the portal to check the status. What now?

Three recovery routes. One: use the password-reset link on the e-Visa portal login page; the reset link is sent to the registered email. Two: if the registered email is no longer accessible, raise a support ticket through [email protected] with the application reference, the international passport biographic page, and the date of submission — NIS support can re-link the application to a working email after identity verification. Three: check the application status through the public-facing NIS Check Visa Status page at immigration.gov.ng/check-visa-status/, which exposes status against the application reference without portal login. The full dashboard requires portal login.

Sources

Independent guide, not affiliated with any government agency. The facts, fees and steps above are checked against the primary sources below — government, regulator and agency material first, reputable press second.

  1. 1.Nigeria Immigration Service main portal
  2. 2.Nigeria Immigration Service e-Visa portal
  3. 3.Nigeria Immigration Service Check Visa Status page
  4. 4.NIS Contact-Us page
  5. 5.Aluko & Oyebode on the Nigeria e-Visa and Automated Entry System rollout
  6. 6.Fragomen on Nigeria visa-on-arrival cancellation and e-Visa rollout
  7. 7.Envoy Global on the Nigeria e-Visa system and digital entry cards

Facts verified against the NigeriaHowTo facts registry.

About the author

NigeriaHowTo Editorial Team

Editorial Research Team

The NigeriaHowTo Editorial Team researches and maintains practical guides about Nigerian documents, online portals, government-related procedures, and everyday administrative services. The team focuses on plain-English explanations, clear structure, official-source references, practical checklists, and user safety. The team is not a government authority, legal adviser, immigration practitioner, banking professional, tax expert, education official, or medical professional — independent subject-matter review is added separately when qualified reviewers are engaged.

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